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Current company Oneclick Technologies
Technology; Information and Internet · 53 employees · Founded 2011 · Gurugram, Haryana, India
OneClick Technologies Pvt. Ltd. is a pioneering company specializing in AI-driven software solutions designed to enhance customer and employee experiences across various industries. Our mission is to empower organizations to achieve exceptional customer satisfaction (CSAT) and other key metrics while significantly reducing operational costs. Our comprehensive suite of products addresses the full lifecycle of customer interaction, from initial information seeking to providing robust support during product usage. By leveraging cutting-edge technology and innovative ideas, we create solutions that strike the perfect balance between efficiency and customer satisfaction. Key Offerings: OnePulse: A multi-channel customer engagement platform that utilizes AI to automate and refine interactions, enhance decision-making, and provide valuable insights to maintain and grow customer relationships. Replic8: An AI-enabled visual guide for troubleshooting, offering support through interactive, multi-platform deployments (web, mobile, OTT) with zero wait time and 24x7 availability. Profundity: An AI-as-a-service platform designed for on-premises deployment, offering seamless integration and custom AI models to harness the power of AI effortlessly. OneInsight: A generative AI-based enterprise search platform providing precise information retrieval and direct answers through advanced LLM models and cognitive search capabilities. We serve all leading clients in telecom device manufacturing, and BFSI. Our achievements have been recognized with multiple awards, including the Aegis Graham Bell Awards and Deloitte\'s Technology Fast 50. We have global presence and we are a pioneering company specializing in AI-driven/LLM software solutions. WE are ISMS ISO/IEC 27001:2013 and PIMS ISO/IEC 27701:2019 compliant for security and privacy.