Rahul Raj M.

Devops Engineer @Bank of America

Riverside, NJ, US
EMAILS
r••••••@bofa.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2021 — Present

Devops Engineer @Bank of America

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Pennington, NJ, US

Architect end-to-end CI/CD pipelines across multi-environment architectures (Local, Proof of Concept, Non-Prod, Prod), leveraging Ansible Tower, Digital.ai, Celestial, Jenkins, Bitbucket and JFrog Artifactory-resulting in a 60% reduction in deployment cycle time- Automate artifact management, release orchestration and infrastructure provisioning, increasing deployment frequency from bi-weekly to daily while maintaining a 98% pipeline success rate- Diagnosed and resolved 200+ Non-PROD and 25+ PROD deployment issues across critical middleware platforms (Mulesoft, Tomcat, WebSphere, JBOSS), decreasing average MTTR from 2 hours to 30 minutes- Design and maintain AWS infrastructure for 20+ applications using Terraform, enabling version-controlled, repeatable deployments- Utilize EC2 instances for hosting, deploy RDS and DynamoDB for backend database needs, manage access controls using IAM roles and use S3 for reliable object storage- Build event-driven Lambda functions that automatically trigger on data ingestion events to process and route information to downstream AWS services- Design and manager release pipelines in Digital.ai to support concurrent deployments across multiple applications and data centers, improving release coordination and traceability- Provide critical on-call production support during off-hours and high-impact releases, mitigating risks in real time and ensuring successful completion of business-critical deployment windows- Integrate Ansible playbooks into Jenkins pipelines to support zero-touch deployments- Deliver consistent L3 production support, ensuring 100% SLA adherence during critical release windows by validating deployment logs and applying hot-fixes when required- Partner with cross-functional teams within Agile sprints to refine delivery processes, reducing manual interventions and increasing release throughput by 50%- Lead knowledge transfer sessions and authored 30+ SOPs and best practice guides

EDUCATION

2015 — 2019

Jawaharlal Nehru Technological University

Bachelor of Technology - BTech, Computer Science and Engineering

2019 — 2021

University of Houston

Master of Science - MS, Computer Science

ABOUT RAHUL RAJ M.

DevOps engineer with 6+ years of experience in building CI/CD pipelines, automating infrastructure using Ansible & Jenkins, managing cloud-native deployments on AWS and Kubernetes, and developing robust full-stack applications. Architected IaC solutions using Terraform for multiple applications. Proven track record of increasing deployment speed, reducing build errors, and improving operational efficiency in fast-paced enterprise environments. Strong communicator with a sharp ability to analyze risk, troubleshoot live issues, and lead collaborative solutions under pressure. Currently supporting Bank of America in multi-environment DevOps infrastructure.

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