Rahulkumar Patil

About Rahulkumar Patil

As an D365 and Power Platform Architect at Microsoft, I leverage my 22+ years of experience and multiple Microsoft certifications to create innovative and impactful solutions using Microsoft Dynamics CE, Copilot, Power Platform and Azure stack. I have a proven track record of delivering successful projects across various domains, such as FinTech, Insurance, GovTech, FinOps, and Customer Insights, using agile methodologies and best practices.I am passionate about helping customers unlock value from their Microsoft investments and achieve their digital transformation goals. I also support the pre-sales activities for enterprise projects, creating solutions, effort estimation, pricing, and proposals. I collaborate with different levels within the customer organization, as well as with the Microsoft partner team and architects, to ensure quality and satisfaction. I enjoy leading and mentoring teams, as well as learning new technologies and trends.

Experience

1. Architect

   Microsoft

   May 2024 — Present · IN

   As a Dynamics 365 CE (Sales, Service, CCaaS) Architect at Microsoft, I specialize in designing and delivering enterprise contact center solutions using Dynamics 365 Customer Service, Omnichannel, Voice, Unified Routing, Power Platform, and AI Copilot. I lead solution architecture and design authority, drive technical governance through project technical quality reviews, and define strategies for data migration, cloud integration, and business transformation to ensure scalability, security, and compliance. My work accelerates digital transformation, improves customer experience, and enables CCaaS deployments by leveraging cloud architecture, AI-driven automation, and reusable patterns across global programmes.

Education

• Dr. D. Y. Patil college of Engineering & Technology

  BE, Computer science and engineering

  1999 — 2002

• Government Polytechnic, Thane

  Diploma In Engineering, Computer science and engineering

  1995 — 1999

Skills

• Agile Methodologies
• Microsoft Products
• Asp.net Ajax
• Unified Modeling Language (Uml)
• Xml
• Scrum
• Active Server Pages (Asp)
• Asp
• Javascript
• Uml
• Sql Server Reporting Services (Ssrs)
• Ssis
• Microsoft Crm
• Visual Basic
• Windows Communication Foundation (Wcf)
• .net Framework
• C#
• .net
• Performance Tuning
• Pl/Sql
• Silverlight
• Requirements Gathering
• Data Migration
• Wcf
• Ssrs
• Soa
• Software Development Life Cycle (Sdlc)
• Asp.net
• Team Foundation Server (Tfs)
• Service-Oriented Architecture (Soa)
• Oracle
• Requirements Analysis
• Microsoft Sql Server
• Tfs
• Application Architecture
• Crystal Reports
• Microsoft Technologies
• Sql Server 2000-2008
• Project Planning
• Web Services