Rahul Kanwar
Technical Sales Specialist @Rogers Communications
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WORK HISTORY
Technical Sales Specialist @Rogers Communications
Toronto, ON, CA
Articulated the competitive advantages of Rogers product offerings through tailored presentations, leading to a 35% improvement in customer engagement scores and enhancing conversion rates from initial inquiries to closed deals by 25%- Accelerated Rogers Mastercard sales growth by 30% through targeted presentations and personalized customer discussions, aligning product benefits with customer needs and driving a 15% increase in conversion rate over three consecutive quarters- Collaborated with cross-functional teams to refine system functionalities, resulting in a reduction of operational downtime by 30% and an increase in customer engagement metrics by over 25%- Collaborated with cross-functional technical teams to optimize system functionalities, aiming to reduce operational downtime and boost customer engagement metrics- Provided comprehensive technical support to end-users by diagnosing, troubleshooting, and resolving software, and network issues promptly and efficiently.
EDUCATION
Guru Gobind Singh Indraprastha University
Bachelor of Business Administration - BBA, Business Administration and Management, General
Seneca Polytechnic
Ontario Graduate Certificate , Logistics, Materials, and Supply Chain Management
George Brown Polytechnic
Ontario Graduate Certificate, Project Management
SKILLS
ABOUT RAHUL KANWAR
I thrive on the challenge of connecting the dots across various industries and teams. My journey has taken me from a Technical Sales Specialist at Rogers Communications to pursuing my passion for project management through a Post-Graduate Certification from George Brown College. Each step has taught me the importance of understanding diverse perspectives and how they contribute to a project\'s success. In my current role, I had the opportunity to drive a remarkable 90% surge in sales. This achievement wasn’t just about numbers; it was about truly understanding customer needs and effectively communicating our value proposition. I love diving into product analyses and staying ahead of industry trends—it\'s like solving a puzzle where each piece matters.My educational background in Project Management and Supply Chain Management has equipped me with valuable tools to lead projects efficiently. I believe that effective project management is not just about timelines but also about fostering collaboration among team members. I enjoy creating an environment where everyone feels valued and motivated to contribute their best.
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