Rahul Srivastava Sharma Jajala
Business Systems Analyst | IT Business Analyst | Requirements Gathering | BRD/FRD | UAT | SQL & Power BI | 4+ Years Experience
- Role
- Business Systems Analyst at Dental 360 Group
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Rahul Srivastava Sharma Jajala
Business Systems Analyst with 4+ years of experience across enterprise and healthcare technology environments, backed by a strong foundation in software engineering.I began my career as a Software Engineer, where I developed deep technical understanding of system architecture, data validation, and application workflows. Over time, I became increasingly involved in requirements gathering, stakeholder collaboration, system enhancements, and UAT coordination — which led me to transition into Business Systems Analysis.Today, I specialize in translating business needs into structured system solutions that improve operational efficiency and reporting clarity.Core strengths include:• Requirements Gathering & Stakeholder Collaboration• BRD / FRD Documentation• Process Mapping & Gap Analysis• UAT Coordination & System Validation• SQL (Data Validation & Analysis)• Power BI Reporting & KPI Visibility• Cross-functional System EnhancementsOpen to Business Systems Analyst and IT Business Analyst roles across the United States (Remote / Hybrid).
Experience
Business Systems Analyst
Aug 2023 — Present · Milwaukee, WI, US
Business Systems Analyst supporting healthcare operations and enterprise workflows.• Lead requirements gathering sessions with clinical, billing, and administrative stakeholders and translate business needs into structured system and workflow enhancements.• Identify workflow gaps and data inconsistencies within Dentrix PMS, contributing to improved operational accuracy and reduced processing errors.• Collaborate cross-functionally to streamline scheduling, billing, and insurance workflows in HIPAA-compliant environments.• Develop SOPs and structured process documentation to improve onboarding efficiency and enhance process consistency.• Coordinate User Acceptance Testing (UAT) for system updates and validate requirement fulfillment before deployment.• Support Power BI dashboards delivering operational KPIs and reporting visibility across multiple teams, improving reporting clarity and operational decision support.• Technologies: Dentrix PMS, Power BI, Microsoft Excel, SQL (validation), workflow documentation tools.
Education
University of Dayton
Masters
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