Rahul Deshmukh

About Rahul Deshmukh

10+ years’ cross-functional experience as Consultant, Project Manager, Business Analyst, Product Owner & Scrum Master across High Tech, ESG, Engineering, Retail, Banking, Pharma, Healthcare & Supply Chain domains.• Lead-to-Cash (L2C) expertise covering the full customer lifecycle from initial engagement through revenue realization, including sales process optimization, quoting, contracting, billing, and revenue recognition.• Order-to-Cash (O2C) proficiency across end to end ERP workflows, including order management, invoicing, fulfilment, credit control, financial reporting, and integrated supply chain operations such as warehouse and transport management.• Proven strength in eliciting and translating business requirements through stakeholder interviews, workshops, and on site engagements, ensuring alignment between business needs and delivered solutions.• Experienced in directing cross functional teams through full project lifecycles, delivering multi cloud CRM implementations, complex ERP deployments, and process optimization initiatives.• Product Owner for enterprise revenue management solutions and strategic enhancements that improved quoting, billing, and revenue recognition processes.• Business Analyst for large scale ERP migration programs in multinational environments.• Recognized for continuous learning and professional development, with advanced credentials and hands‑on expertise across multiple enterprise systems.

Experience

1. Senior Consultant 3

   EY

   Oct 2024 — Present · Pune, IN

   As a Senior Consultant at EY, I drive large‑scale digital and sales transformation programs across global clients, specializing in Salesforce ecosystem implementations. My role spans business analysis, product ownership support, and agile delivery leadership.1. Sales Portal Transformation (HVAC Client, USA): Led business analysis to unify four legacy portals into a single Salesforce Experience Cloud platform. Built capability inventories, defined personas and RACI, conducted impact analysis, and developed a phased roadmap for onboarding, adoption, and renewal. Delivered key artifacts including capability inventories, prioritization rubrics, and deep‑dive decks for high‑value features.2. Telecom Digital Transformation (Singapore): Acted as Salesforce Scrum Master, delivering 18 enhancements and resolving defects across CRM, CPQ, Order Management, and Invoicing. Managed cross‑functional teams, created delivery plans, and facilitated daily client and internal stand‑ups to ensure seamless execution.3. Partner with stakeholders to define functional requirements, refine user stories, and align business value with technical delivery.4. Tools & Tech: Salesforce Experience Cloud, Communications Cloud, Jira, Confluence, Miro, MS Excel, PowerPoint.5. Recognized with multiple EY awards for exceptional contributions, including the Squad Extraordinaire Hackathon Award (2025) and Exceptional Contribution Award (2025) for Salesforce program delivery.

Education

• Department of Management Sciences (PUMBA), Savitribai Phule Pune University

  Master of Business Administration (MBA), Marketing

  2014 — 2016

• KRT Arts, BH Commerce and AM Science (KTHM) College, Nashik

  Higher Secondary Education, Science

  2008 — 2010

• Savitribai Phule Pune University

  Bachelor of Engineering (BE), Mechanical Engineering

  2010 — 2014

• Trailhead by Salesforce

  Trailblazer, Salesforce.com

  2021

• RJ English Medium High School

  Primary and Secondary Education, SSC

  1998 — 2008

Skills

• Public Speaking
• Customer Relationship Management (Crm)
• Business Analysis
• Process Improvement
• Teamwork
• Team Management
• Management
• Overhead Cranes
• Leadership
• Research
• Marketing Strategy
• Product Design
• Manufacturing
• Technical Product Sales
• Product Development
• B2b Marketing
• Customer Satisfaction
• Negotiation
• Business Case
• Project Management
• Operations Management
• Business Development