Rahul Chaturvedi

About Rahul Chaturvedi

Summary: I’m a seasoned Technical Program Manager with 20+ years of experience…

Experience

1. Senior Technology Program Manager

   Amazon

   Apr 2022 — Present

   Amazon | Technical Program Manager (2022–Present)At Amazon, I lead global initiatives that integrate AI, data, and employee experience design to simplify how millions of employees interact with their benefits.• Spearheaded the launch of Amazon’s first unified Benefits Experience, aligning 3 organizations, 10 vendors, and 8 backend services. Turned the initiative from red to green by introducing iterative delivery milestones — resulting in a seamless portal used by 1M+ U.S. employees, reducing navigation from multiple pages to just 3 clicks.• Drove a global campaign to improve benefit awareness for underutilized programs — developing a data-backed strategy to expand communication channels and regional launches. Increased global awareness from 11% to 18.5%(+750bps) and utilization significantly.• Partnered with 15 dependency teams to deliver Benefits Experience v2 across 7 international markets, introducing a Jobs-to-be-Done (JTBD) framework that aligned user needs with backend services and drove consistent parity testing.• Advanced strategic focus from “lesser-known” to cost-effective benefits, embedding GenAI-powered assistance to personalize discovery. This initiative boosted awareness from 14% to 22%(+800bps) and built the foundation for predictive benefits engagement.• Delivered the Prime Benefit rollout in 3 months — coordinating 16 teams across 5 orgs. Achieved 87% awareness and 78% utilization, marking the most successful benefit launch in company history.• Championed SAFE Agile transformation, introducing a quarterly planning cadence aligned with leadership vision, and built a JIRA MCP dashboard using Cline to automate capacity visualization, dependency flagging, and portfolio metrics.Results: Delivered measurable global engagement, improved data visibility for leadership, and enabled scalable AI-driven delivery models across benefits programs

Education

• Laxmi Narain College of Technology

  Bachelor of Engineering

  2000 — 2004

Skills

• Sdlc
• Abinitio
• Cicd
• Teradata
• Sql Tuning
• Oracle
• Messaging Architecture
• Sql
• Erwin
• Software Development Life Cycle (Sdlc)
• Business Process
• Jenkins
• Strategic Planning
• Agile
• Devops
• Continuous Delivery
• Pl/Sql
• Databases
• Agile Methodologies
• Management
• Business Intelligence
• Java Enterprise Edition
• Etl
• Ab Initio
• Team Management
• IT Strategy
• Data Migration
• Data Warehousing
• Performance Tuning
• Testing
• Extract, Transform, Load (Etl)
• Unix
• Data Modeling