Rahul Raz Baxi
Transformation & Operations Manager @BT Group
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WORK HISTORY
Transformation & Operations Manager @BT Group
GB
Managed operations across five key pillars: Resource Effectiveness, Finance Operations, Strategic Planning, Performance, and People Enablement. • Ensured consistent standards and visibility in processes to drive organisational efficiency. • Coordinated cross-functional teams to translate strategic plans into actionable progress, enhancing overall operational effectiveness.
SKILLS
ABOUT RAHUL RAZ BAXI
Accomplished Transformation and Operations Manager with over 20 years of leadership experience across global organisations and high‑performing digital teams. Known for strengthening operational governance, consolidating complex plans and creating clarity across multi‑platform environments. I have a strong track record in driving operational excellence, shaping cross‑tribe planning and improving delivery confidence through clear financial oversight, risk identification and structured decision making. Recognised as an award‑winning leader and Advocate for Apprentices and Graduate Programmes 2024 at BT Group, I bring a practical, people‑centred approach to transformation, consistently uplifting team capability and aligning teams to shared outcomes.I have contributed to major Digital programmes and supported multi‑year planning, OKR alignment and digital‑wide transformation. From simplifying financial processes to embedding consistent operating practices and designing end‑to‑end playbooks, I am trusted to bring structure where it is most needed. Passionate about using technology, data and AI to improve pace and accuracy, I work collaboratively to unlock capacity, reduce friction and deliver outcomes that improve customer experience and operational performance. My background in both design operations and financial transformation gives me a unique blend of strategic thinking, delivery focus and cross‑functional leadership.
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