Rahul Uttekar
Salesforce Consultant at IndiaFirst Life Insurance | Salesforce Certified Administrator | Ranger Rank in Trailhead | 10 x Superbadges | Certified Scrum Master
- Role
- IT Manager at IndiaFirst Life
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Rahul Uttekar
Experienced Enterprise Resources Planning Functional Consultant with a demonstrated history of working in the computer software industry. Skilled in Service Delivery, Customer Service, Technical Support, Customer Relationship Management (CRM), and Customer Satisfaction. Strong information technology professional with a High School focused in High School/Secondary Certificate Programs from Vidhya Vikas Sabha High School.
Experience
IT Manager
Apr 2021 — Present · IN
Manager – IT ApplicationIndiaFirst Life Insurance Mar 2021 to Present1. Develop and apply organization-wide information models for use in designing and building integrated and shared software.2. Collaborate with Business, Product Owner IT developers and process owners to identify and maintain service activities. Necessary to effectively deliver, manage and enhance services to meet business needs. Manage the full life cycle of multiple projects varying in level of efforts, complexity and resources required.4. Manage Software development, Operations, and related teams to perform within cost, quality, and timeline constraints.5. Understand and communicate business priorities to ensure appropriate resources are allocated to projects. Requiring the most critical deliverables to business user community. Provide weekly status updates including project performance metrics.7. Development and production support for the application through troubleshooting, problem analysis and determining resolution to correct issues and maintain the health and stability of applications.8. Ensuring applications are ready to support new or existing processes and service levels with oversight of change, release, and testing.9. Ensuring VAPT/WAPT cleared before release system for support.10. Closely working on IT Audit Checklist.
Education
Bharati Vidyapeeth
Master of Business Administration - MBA
2021 — 2023
Trailhead by Salesforce
Salesforce administrator
Vidhya Vikas Sabha High School
High School
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