Rahul Tomy
Customer Service Representative @England Rugby
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WORK HISTORY
Customer Service Representative @England Rugby
London, GB
Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.• Assisted customers with varying questions using service expertise.• Listened actively to offer accurate information and best solution to their needs.• Maintained excellent client satisfaction by providing in-depth support.
EDUCATION
Coventry University
Master of Science - MS
Mar Baselios College of Engineering and Technology, Nalanchira, Thiruvananthapuram
Bachelor's degree
ABOUT RAHUL TOMY
Stepping into the sports industry with a Master of Science in Sport Management from Coventry University, I am currently honing customer service excellence at England Rugby. My role involves resolving issues and maintaining client satisfaction, underpinned by my attention to detail and interpersonal skills. Previously, as a Technical Sales Officer at Fire7 LLC, I demonstrated vendor relations expertise, contributing to the safety of diverse clientele. My passion lies in integrating sustainability into sports, aiming to positively impact the environmental footprint of sporting operations.
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