Rahul Soni
Engineering @Delhivery | Ex- Cashfree, Jumbotail |
- Role
- Product Support Engineer at Delhivery
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rahul Soni
Experienced software engineer adept in Java and Python, with over 3 years of development and support experience. Proficient in crafting diverse RESTful APIs and adept at troubleshooting and debugging in production environments. Thrives under pressure, consistently delivering quality solutions within tight deadlines. Eager learner committed to staying abreast of emerging technologies to contribute effectively to team success.
Experience
Product Support Engineer
Aug 2024 — Present · Gurugram, IN
Provided L2 support for Delhivery’s in-house HRMS and billing systems, resolving production issues through deep debugging and ensuring accurate, timely resolution of critical incidents- Developed Python scripts to automate routine tasks, reducing manual effort and improving teamproductivity- Contributed to the stability of Delhivery’s full logistics lifecycle — from first mile to last mile — by actively supporting core systems and resolving operational bottlenecks- Key member of the core support team during high-pressure peak seasons, ensuring 24x7 uptime andseamless logistics operations across the network.
Education
ITM Gwalior
Bachelor of Technology
2017 — 2021
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