Rahul Singh Shekhawat
German language Expert || Ex - Mphasis || Bachelor of Commerce ||
- Role
- Translation Associate ll (German) at Amazon
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Rahul Singh Shekhawat
Dedicated and detail-oriented professional with over 3+ years of experience in translation, customer support, and financialoperations. Proven ability to handle high-volume customer queries. Currently working at Amazon as a TranslationAssociate, supporting FBA sellers in the EU and UK marketplaces. Strong background in handling customer queries,reconciliation, reimbursements, and invoice disputes. Proven ability to manage operations in both language andaccounting roles with accuracy and efficiency.Strong analytical skills paired with fluency in German and English tobridge communication gaps and drive operational efficiency.
Experience
Translation Associate ll (German)
Sep 2023 — Present · Hyderabad, IN
Responsible for assisting FBA sellers from EU and UK marketplace with inventory issues, settlements,reimbursements, reconciliations, and missing items, providing solutions with accuracy and efficiency.• Performed quality audits and provided feedback for new hires in support-ops, ensuring effective completionof on-the-job training and ramp-up phase.• Conduct weekly quality connect sessions with team members to share feedback, address challenges, anddrive continuous improvement in team quality scores.• Handle the day-to-day volumes of the assigned tasks and ensure the given SLA are met per qualitystandards
Education
University of Rajasthan
Bachelor of Commerce - BCom
2019 — 2021
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