Rahul Singh
Manager Client Servicing / Ad ops @bigbasket |Ex- Zepto |Ex-Wootag |Ex-Customer Success Lead at ShareChat | Ex-Culture Machine | Driving Customer Satisfaction
- Role
- Manager Client Servicing Ad Ops at bigbasket
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rahul Singh
Senior Digital Marketing, client servicing & Ad Operations Professional with 9+ years of experience driving high-performing campaigns and client satisfaction across top-tier platforms like Zepto Technology, ShareChat, and Culture Machine. Proven ability to lead end-to-end digital media operations—from trafficking and QA to reporting and optimisation—across programmatic, social, and direct channels.At Zepto, I currently lead a team of Client servicing /AdOps specialists and act as a key client partner, ensuring strategic alignment and delivery of KPIs. At ShareChat, I led Customer Success for mid-market accounts and worked closely on regional audience engagement, community building, and user growth.Skilled in using tools such as Google Ad Manager, DV360, Meta Ads, Criteo, and YouTube Studio. Known for strong communication, a process-driven mindset, and the ability to manage multi-functional teams in fast-paced environments.Let’s connect if you’re looking for someone to lead and scale digital advertising operations or client success initiatives!
Experience
Manager Client Servicing Ad Ops
Dec 2025 — Present
Education
University of Mumbai
Bachelor in Mass Media, Jouranalism
2011 — 2012
University of Mumbai
Bachelor's degree, Journalism
2011 — 2012
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