Rahul Shrivastava
Senior software engineer at Capgemini
- Role
- Senior Software Engineer at Capgemini
- Location
- Gwalior, IN
- LinkedIn followers
- 500 followers
About Rahul Shrivastava
Mainframe Developer with skills in all areas of software construction and programming. Around 2 years of experience in design, and development of project using Core technologies like,ISPF,JCL,COBOL,CICS,VSAM,SQL and EASYTRIEVE, Agile Methodologies. Able to function independently or as part of a team. Experience –I have 2 years of experience in Mainframe and my role is Mainframe Developer and Tester in Project as I have worked with multiple teams to get the exposure of Mainframe where I solved high priority issues like Rounding off and delivered 100+ components successfully. Led POS support globally for QSR clients as center of excellence manager and handled troubleshooting, triage, incident management, problem management, resolution management and adherence to SLA timelines Led POS software enhancements and collaborated in a cross-functional multi-vendor environment for prioritization of service requests reported by end users, including case escalations based on priority tickets Vast experience with on-site customer communication, decision-making, escalation management, holiday support planning, and ability to multi-task in a fast-paced environment.
Experience
Senior Software Engineer
Jul 2023 — Present
Education
Indian Institute of Forest Management
Postgraduate Degree, MBA- FM
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Technology - BTech, cse
Blossom convent higher secondary school
12, Pcm
2015 — 2017
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