Rahul Sharma
Debt Manager
- Role
- Debt Manager at IDFC FIRST Bank
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Rahul Sharma
Experienced Collection Manager with a demonstrated history of working in the banking…
Experience
Debt Manager
Jul 2024 — Present · Delhi, IN
Handling Two-wheeler collection of Bucket-1 Allocation of portfolio to vendor basis the past performance trend and FOS availability, creatingadequate manpower capacity for the portfolio Review cases with FOS / TL and work assignment basis the disposition code Coordinating with agency resources and doing the call planning for better resolution, ensuringappropriate support to the agency on difficult cases Handling collection related customer service issues/escalations Identifying gaps in collections and services and ensuring timely capabilities by recruitment, managingteam relationships, monitoring Customer relationship executive productivity etc. Maintaining track record of daily collections and ensure timely deposition in bank by agency Ensure that the targets are met and the team shows continual improvement month on month. Effective performance planning for self and team and time management and skill to self-organize
Education
Swami Vivekananda Subharti University, Meerut
Bachelor of Arts - BA
2016 — 2018
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