Rahul Sharma
Service Delivery Lead at HCL Technologies with expertise in project management and agile methodologies (HCLite, Ex- McKinsey, NIC, TCS, UHG, NTT Data)
- Role
- Service Delivery Lead at HCLTech
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Rahul Sharma
Strategic and results-oriented Program Manager with over 15 years of experience driving…
Experience
Service Delivery Lead
Feb 2022 — Present · IN
As a Senior Project Manager at HCLTech, I lead end-to-end service delivery and digital transformation programs across Media and Entertainment domains, managing across different geo locationsKey Achievements & Responsibilities:• Portfolio Leadership: Manage a diverse portfolio for end to end delivery, ensuring delivery excellence, 95%+ SLA adherence, and aligning technology initiatives with client strategic objectives.• Digital Transformation: Spearheaded automation and digital reporting initiatives, reducing manual efforts and improving decision-making speed for senior stakeholders.• Client Engagement: Partner with C-level stakeholders to define IT roadmaps and transformation strategies and improving the CSAT score• Agile / SAFe Delivery: Enabled large-scale adoption of Agile / SAFe practices, streamlining project execution and improving time-to-market for key business-critical applications.• Financial Management: Oversaw budgets, resource allocation, and P&L ownership, consistently delivering within financial targets while maximizing ROI for clients.
Education
Ramjas School
High School, Non Medical Science
1996 — 2004
Dehradun Institute of Technology
MCA(Masters of Computer Applications), Computer Engineering
Skills
- Agile Methodologies
- Test Automation
- Hp Quality Center
- Qtp
- Software Development
- Test Cases
- Testing
- Vbscript
- Quality Center
- Soapui
- Software Engineering
- Automation Testing
- Vb Script
- Requirements Analysis
- Sdlc
- Manual Testing
- Test Planning
- Datameer
- Tableau
- Xml
- Data Analysis
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