Rahul Shah

About Rahul Shah

Born with the ability to convince people | A thought process so far-out, that the box doesn’t exist | A smooth operator when it comes to Company procedures | Excellent numerical and interpersonal skills | I make everyone feel one with everything | Destroyer of bureaucracy. I honed the art of people management over the journey of my career across multiple organizations. While my major responsibilities were planning, staffing, organizing, leading & controlling, as well as managing production-related activities — bringing out the best performance in people was at the heart of it all. For me, it wasn’t just a job responsibility — I enjoyed doing it. Everything I\'ve learned throughout my career has led me to do what I do now… •Head, Strategy Operations — Responsible for manpower, budgets & project delivery, Managing contracts and relations with customers, vendors, partners, and other stakeholders, Overseeing customer service, and implementing technology solutions and has helped me to successfully - •Learn to work with a multitude of mindsets to help grow the business •Competently set up retail stores and distribution networks •Take a bunch of remarkably unique telecoms from set-up to scaling for sustainability and profitability When I’m not playing to win on the business front, I’m playing to win at multiple sports. Keeping me centered is regular yoga, meditation, and working out. I also have diverse interests — like updating myself on the latest in technology, delving deeper into the intricacies of analytics and creativity, amongst a few others.

Experience

1. Director-strategy & Operations

   Hrhnext Services Limited

   Jul 2016 — Present · Hyderabad, IN

   I play role of planning innovative strategies to increase business value for company as well as clients. Manage overall operations with focus on productivity in line with companies objective. Plan & develop various roles to function in building volumes & business expectations. Conception one roof solution system for Many corporates & start up. Call Centre/Email Centre/ Self Care /Voice / Management insuring Service levels and FTR. Customer Relationship Management.

Education

• St. Paul's high School

  Bachelor of Commerce (B.Com.), Business/Commerce, General

  2000