Rahul Sajjan

Experience

1. Devops Engineer

   Zoom

   Aug 2021 — Present

   Service Management & Infrastructure Setup: Independently managing three in-house services - Cube (an infrastructure monitoring tool), LogSystems (a middleware), and GlobalTracing (a log monitoring application)- overseeing the creation of new instances, zones, and clusters from scratch, including IAM & SecurityGroup configurations and the deployment of agents & dependencies using Ansible and Terraform.• Monitoring & Troubleshooting: Implemented both infrastructure and service-level monitoring protocols across all service instances. Maintained a proactive approach to monitoring, detecting, and troubleshooting anomalies to ensure optimal performance.• Deployment & Automation: Streamlined Jenkins deployment pipelines through Groovy scripting. Led automation initiatives, leveraging Python and JavaScript, and managed Cron Jobs, Init Scripts/Services, and Hooks.• Kubernetes Transition & Integration: Facilitated the transition of existing services and onboarding of new ones to Kubernetes for improved service scalability and management.• Collaboration & Project Implementation: Setting up infrastructures and launching websites in collaboration with contracted external agencies. Worked in sync with diverse teams across multiple time zones to guarantee aligned and efficient project delivery.

Education

• University of North Carolina at Charlotte

  Master of Science - MS, Computer Science

  2019 — 2021

• Bangalore Institute of Technology

  Bachelor's degree, Computer Science

  2014 — 2018