Rahul Rajak
Sr. Network Engineer | MPLS | L3VPN | BGP | VRF | Fortinet Firewall | Cisco ASA | CCNA | Routing & Switching | Network Provisioning
- Role
- Senior Network Engineer at Jiobusiness
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Rahul Rajak
Network Engineer with 5+ years of experience in enterprise and service-provider…
Experience
Senior Network Engineer
Apr 2025 — Present · Indore, IN
Administration and Management of MPPKVVCL MPLS Network, ensuring stable connectivity and high link uptime.Monitor DC/DR links and prepare daily, weekly, and monthly performance and uptime reports.Manage Fault Lifecycle Tracking (FLT) in coordination with customer branch stakeholders.Collaborate with internal Jio teams – ESCO, ENOC, Field, and NHQ – to ensure faster fault resolution.Deploy and maintain network components such as routers, switches, access points, and controllers.Configure, implement, harden, and troubleshoot network devices and services — including routers, switches, firewalls, wireless devices, and VPN technologies — in compliance with security standards and project-specific requirementsEnsure SLA compliance through proactive monitoring and timely issue resolutionMaintain effective communication with customer IT teams/SPOCs for service delivery, issue resolution, and feedback.Handle customer escalations and prepare fault management trackers for internal and customer review.Generate SLA-bound performance reports on a monthly and quarterly basis.Support internal teams in stakeholder management and service improvement initiatives.
Education
GLOBAL NATURE CARE GROUP SANGATHAN INSTITUTION, Jabalpur
Btech
2022 — 2025
Kalaniketan Govt. Polytechnic Institute Jabalpur
Engineering Diploma
2015 — 2018
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