Rahul Pandit
Customer service representative
- Role
- Translator at monday.com
- Location
- Jammu, IN
- LinkedIn followers
- 500 followers
About Rahul Pandit
Customer service expert with a disciplined approach and excellent verbal communication…
Experience
Translator
Present
Responding promptly to incoming customer calls and emails. Overseeing the estimated time of arrival (ETA) provided by clients while maintaining metrics and service level agreements (SLAs). Aiding customers with inquiries related to products, as well as addressing their feedback and complaints. Managing a high volume of telephone calls to effectively resolve customer concerns. Actively listening to each complaint with an open mind and asking detailed questions to fully grasp the issues at hand.
Education
Jammu University
Bca
2013 — 2016
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