Rahul P.
Demo Engineer Solutions Engineering @Cresta
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WORK HISTORY
Demo Engineer Solutions Engineering @Cresta
Bengaluru, IN
EDUCATION
Symbiosis Institute of Business Management, Hyderabad
Master’s Degree, Operations Research
BABU BANARASI DAS NORTHERN INDIA INSTITUTE OF TECHNOLOGY, LUCKNOW
Bachelor’s Degree, Computer Science
ABOUT RAHUL P.
Customer-First | Data-Driven | Impact-OrientedDemo Engineer at Cresta, helping contact centers unlock the power of Conversation Intelligence through real-time AI that drives smarter coaching, faster insights, and better customer outcomes.Former Founding Interaction Analyst at Observe.AI, where I built core conversation intelligence frameworks, demo environments, and analytics models powering actionable insights across industries — from Financial Services, Hospitality and Healthcare to CX Sales and Retail.With over 9+ years of experience across Conversation Intelligence, Sales Engineering, and GenAI deployments, my work drives measurable improvements in agent performance, customer experience, and operational efficiency — turning AI from a promise into a proven asset.At the core: intelligent listening, decisive action, and an unwavering focus on turning conversations into outcomes.
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