Rahul Mukesh
Viewing Training & Quality from a different lens
- Role
- Deputy Manager at Cars24
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Rahul Mukesh
20 years of rich experience with BPO industry including 6 years of experience with T&Q. Expertise in kick starting different campaigns from Training & Quality perspective and deliver flawless results exceeding management & Client expectations.Currently operating as Head of Call Center managing end to end deliverables of the contact center.Currently serving as Head of Call Center @MRE to ensure all the contact center deliverables are met.
Experience
Deputy Manager
Jan 2023 — Present · Gurugram, IN
The current job profile includes handling in house Training & Quality team along with vendor management
Education
KPMG Learning Academy Malta
Lean six sigma green belt, Quality
Mamta modern sr. sec.schol
High School Diploma, Humanities/Humanistic Studies
2002 — 2002
Pearson College London
Skill language, Versant 4
KPMG Learning Academy Malta
Facilitation skills course, Training
KPMG Learning Academy Malta
Lean Six Sigma yellow belt, Quality Analysis
Rai University
bachelor of journalsim & mass communication, COMMUNICATION, JOURNALISM, AND RELATED PROGRAMS
KPMG Learning Academy Malta
Train The Trainer, Learning & Development
KPMG Learning Academy Malta
Six sigma black belt, Quality
KPMG Learning Academy Malta
(CPTM) Certified Professional in Training Management , Training
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