Rahul Mishra

About Rahul Mishra

Experienced LogicMonitor Administrator skilled in managing the platform by adding/removing devices, creating dashboards, setting alerts, and ensuring optimal system performance. Proficient in monitoring, analyzing, and troubleshooting application performance, as well as providing technical support and guidance to end users. Strong collaborator with IT teams and vendors, with a commitment to documenting processes, aligning integrations, and staying current with LogicMonitor updates and best practices.

Experience

1. Technology Analyst

   Infosys

   Jul 2025 — Present · Pune, IN

   Act as LogicMonitor SME responsible for end-to-end monitoring setup, optimization, and administration of enter-prise infrastructure.• Troubleshoot data collection issues across SNMP, WMI, JDBC, and REST APIs, ensuring stable metrics and logvisibility for L1/L2 support teams.• Tune static and dynamic thresholds at group, resource, and datasource level; optimize event sources, alert rules,and escalation chains to significantly reduce false positives and alert noise.• Manage LogicMonitor collectors: upgrade to latest versions, handle collector down scenarios, and deploy collectors• Integrate LogicMonitor with Azure and AWS for a US-based client, enabling unified visibility of cloud workloadsand services.updates with minimal monitoring gaps.• Configure custom reports and dashboards for stakeholders, providing insight into availability, performance, andcapacity trends.

Education

• Maharashtra State Board of Secondary and Higher Secondary Education (MSBSHSE)

  SSC

  2012 — 2013

• Maharashtra State Board of Secondary and Higher Secondary Education (MSBSHSE)

  HSC, Computer Science

  2013 — 2015

• Mumbai University

  Bachelor of Engineering, BE

  2015 — 2019

• Mumbai University

  Bachelor of Engineering