Rahul Menon

Associate Vice President @HCLTech

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Associate Vice President @HCLTech

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EDUCATION

1998

Delhi University

Bachelor's degree

2000

National Institute of Information Technology

GNIIT - 3 Year Diploma in System Management (GNIIT)

SKILLS

Disaster RecoveryItil Service Management ToolsProject ManagementData CenterMicrosoft ExchangeTransition ManagementTeam ManagementOutsourcingSix SigmaSolution ArchitectureService-Level Agreements (Sla)Program ManagementIT OperationsSlaProblem ManagementPmpSolarisSystem AdministrationDc Monitoring ToolsService ManagementService DeskManagementPre-SalesWindowsCitrixInfrastructureActive DirectoryIT StrategyIT Service ManagementChange ManagementManaged ServicesIncident ManagementService DeliveryGlobal DeliveryIT ManagementCrmItilRemote Infrastructure ManagementBmc RemedyVendor Management

ABOUT RAHUL MENON

I am an Information Technology professional with over 20 years of experience and success leading IT transformations and service deliveries that improve efficiency, productivity, and profitability. My Strengths I have strong background working with global, multinational organisations and the ability to relate to individuals of diverse backgrounds and cultures. I am highly successful at leading global programs & projects across different countries with quality deliverables on schedule and within budget. As a leader, I strive to develop and empower my geographical dispersed and culturally diverse teams to achieve a high level of performance.My areas of industry expertise - I have delivered transformation programs & projects as well as IT service delivery for multiple international clients across different business verticals & roles as showcased below.Financial Services ( UK, Sweden, US, Global)Retail & FMCG (UK, Global)Energy ( France, Global)Airline Manufacturer (France, UK, Global) Manufacturing ( EU - Germany) Travel/Transport & Logistics (US, UK, EU, APAC) Hi-Tech ( US, Global)My Domain Expertise ( I have in-depth strengths) IT portfolio and program management Digital foundation services Agile Project Delivery Digital workplace services & end user services Cloud services (IaaS, PaaS, SaaS) Private and Hybrid Cloud IT Service Desk IT Field Services and desktop support Networks & Security IT Security & Compliance IT Service Management IT Service Delivery, Service Availability & Operations Service Integration and Management (SIAM) Team management inclusive of performance management Large Client Relationship Management Leading high customer satisfaction & stakeholder management SLA, SLI, KPI, and OKR Fiscal Accountability and P&L Management Strategic Business Planning and Execution High Productivity through automation & efficiency levers Delivering value adds and continuous improvements Six Sigma & LEANMy Soft Skills Strengths Assertiveness Taking charge🤝 Convincing others🤝 Team working🤝 Empowerment🤝 Supportiveness Adjustability Analysis Predictive Analytics Precision Transparency Empathy Reliability Resilience Collaborative Approachability Cross-Cultural Talent Training and Development

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Rahul Menon — Associate Vice President at HCLTech in London, GB | Unifers