Rahul Malhotra
Martech and AI Consultant | IIM Ahmedabad
- Role
- Management Consultant- Martech at Accenture Strategy & Consulting
- Location
- Pune City, MH, IN
- LinkedIn followers
- 500 followers
About Rahul Malhotra
Management professional with a decade of experience driving large-scale business…
Experience
Management Consultant- Martech
Accenture Strategy & Consulting
Apr 2024 — Present
Working as a MarTech Consultant with key focus on AI-led customer experience, data-driven personalization, and platform-enabled digital transformation for global enterprises.I work as part of the Innovation Team, designing and delivering Agentic AI solutions for enterprise clients. Some Key projects I have worked on:• Developed a Virtual Sales Agent to streamline end-to-end sales processes, enhancing lead management and appointment scheduling. • Created a Service Agent that reduced human query intervention by 60%, improving customer service efficiency. I also work on projects to deliver enterprise data platforms, including customer data platforms (CDPs), master data management solutions, and product & pricing data platforms.
Education
Chitkara University
Bachelor's Degree, Mechanical Engineering
2010 — 2014
Indian Institute of Management Ahmedabad
Master of Business Administration - MBA, One Year Full Time MBA
Esade
Master of Business Administration - MBA, Exchange Program
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