Rahul Kushare

About Rahul Kushare

Handling end-to-end onboarding process of BBPS (Bharat Bill Payment System) clients onto the Billdesk platform, ensuring timely delivery and successful integration. • Collaborating with multiple internal and external stakeholders, including clients, banks, and regulatory bodies, to ensure seamless and compliant integration and onboarding. • Providing technical and product support to clients for BBPS integration, resolving any issues or queries related to the integration process. • Conducting UAT (User Acceptance Testing) for new integrations and ensuring successful completion before go-live. • Continuously monitoring and analyzing the performance of BBPS integrations to identify and resolve any issues, optimize processes, and ensure the highest level of customer satisfaction. • Maintaining and updating detailed documentation for all integration and onboarding processes, including SOPs, checklists, and training materials. • Staying up-to-date with the latest industry developments, trends, and regulations related to BBPS and other payment systems, and using this knowledge to drive product and process improvements. • Collaborating with cross-functional teams, including Sales, Operations, and Product Management, to drive the growth and success of Billdesk\'s BBPS offering. • Providing regular reports and updates to senior management on the status of BBPS integrations and onboarding.

Experience

1. Phone Banking Officer

   HDFC Bank

   Dec 2016 — Present · Thane, IN

Education

• University of Pune

  Bachelor's Degree

  2012 — 2015

• D.N.Patil high school Nashik

  Ssc

  2005 — 2009