Rahul Kumar
Healthcare Professional || Healthcare Process Enhancement || Health Insurance Advisor || Ex Pristyn Care || Ex ICU Nursing Staff ||
- Role
- Patient Care Coordinator at House Of Diagnostics - HOD
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rahul Kumar
Healthcare is not only about treatment — it is also about systems, efficiency, and…
Experience
Patient Care Coordinator
Sep 2024 — Present · Gurugram, IN
Patient Communication and Support Serve as the primary point of contact for patients, addressing their concerns and providing clear information about procedures and services2. Coordination of Care Ensure seamless communication between patients, healthcare providers, and departments to guarantee timely and efficient care delivery.3. Administrative Management Handle patient records, maintain accurate documentation, and assist with billing and insurance processes to ensure compliance and efficiency.4. Quality Assurance and Patient Experience Monitor and improve patient satisfaction by resolving issues, providing empathetic support, and implementing feedback to enhance services.5. Operational Efficiency Collaborate with the healthcare team to streamline workflows, manage schedules, and support the overall functionality of the facility.6. Crisis Management and Problem Solving Address unexpected challenges, such as scheduling conflicts or patient concerns, with professionalism and efficiency to maintain a high standard of care.7. Collaboration with Healthcare Providers Work closely with doctors, nurses, and other healthcare professionals to ensure coordinated care, accurate procedure plans, and effective communication across all departments.8. Staff Coordination and Support Assist in coordinating the schedules and tasks of healthcare staff, ensuring efficient workflow and providing support to ensure smooth operations and high-quality patient care.
Education
Insurance Institute of India
IC-38
2023 — 2023
DY Patil Institute of Distance Learning
Master of Business Administration - MBA
2025
Maharaja Agrasen Himalayan Garhwal University
Bachelor of Arts - BA
2021 — 2024
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