Rahul Kumar
💬 Banking Professional | Assistant Manager at Kotak | Expertise in Customer Service, Account Management & Cross-Selling
- Role
- Assistant Manager at Kotak Mahindra Bank
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Rahul Kumar
I specialize in delivering exceptional customer service, handling account management, cross-selling financial products, and ensuring compliance with banking regulations. I have a strong understanding of banking processes and consistently meet performance targets.
Experience
Assistant Manager
Nov 2024 — Present · South Delhi, IN
Responsibilities & Achievements:1. Managed day-to-day customer queries.2. Handled account opening, FD/RD, loan processing, and KYC compliance.3. Achieved monthly sales targets for banking products like insurance, credit cards, and mutual funds.4. Ensured high customer satisfaction and retention rates.5. Trained new staff on core banking processes and customer service standards.
Education
Delhi University
Bachelor of Arts - BA (Hons), Political Science
Central Board of Secondary Education
Class 12th, Humanities
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