Rahul Kumar
CS Leader | Success Leadership | Sales | B2B SaaS | Customer Success | Revenue Retention & Growth | CLM
- Role
- Director Customer Success at SpotDraft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rahul Kumar
15 years of diversified experience which includes, Sales, Customer Success, Account Management & Service Delivery Management. In my current role as a Senior Manager, Customer success, ensure customers get the most value of the products or services by inculcatingSMART methodology (Specific, Measurable, Achievable, Realistic & Time-Bound). Beyond the core customer focus, drive revenue by strategizing retention and upsells. Be an integral part of product developments by sharing the customer requirements and feedback.
Experience
Director Customer Success
Apr 2026 — Present · Bengaluru, IN
Education
Don Bosco Institute of Technology
Bachelor of Engineering (BE), Electrical and Electronics Engineering
2007 — 2011
St Joseph's Pre University College
Pre University, PCMB
2005 — 2007
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