Rahul Kumar

Senior Customer Specialist | Logistics Operations Expert | Customer Support Professional | Freshdesk Specialist | Data Dashboard Enthusiast

Role: Senior Support Specialist at Shiprocket
Location: New Delhi, DL, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Rahul Kumar

With over 10 years+ of experience in customer service and logistics operations, I am a…

Experience

Senior Support Specialist
Shiprocket
Jul 2020 — Present · Delhi, IN

Education

DM collage of Commerce
Bachelor of Commerce - BCom
2009 — 2012

Contact information

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Work email
•••••@shiprocket.in
Personal email
•••••@•••••.com
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Current company

Shiprocket

Information Technology & Services · 1.8K employees · Founded 2012

Prozo is an Indian supply chain solutions provider that offers a wide range of services, including warehousing, freight, technology platforms, and e-commerce seller support. The company focuses on delivering end-to-end solutions for B2B, B2C, and D2C operations, allowing brands to choose from individual or bundled services tailored to their needs. Prozo's technology-driven approach enhances operational efficiency, achieving better dispatch and delivery service level agreements (SLAs) than industry standards. Their warehousing services utilize an advanced Warehouse Management System (Pro-WMS) that features AI-driven SKU placement and real-time monitoring. The ProShip platform optimizes freight services by recommending the best providers, while their technology stack includes systems for order and transport management, as well as a SaaS platform for actionable insights. Prozo also supports brands in expanding their e-commerce presence across multiple online marketplaces.

shiprocket.in

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About Rahul Kumar

Experience

Senior Support Specialist

Education

DM collage of Commerce

Find verified contacts for anyone on LinkedIn