Rahul Kumar

Customer Loyalty Manager at Shoppers Stop

Role: Customer Loyalty Manager at Shoppers Stop
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Advertising & MarketingView LinkedIn profile

About Rahul Kumar

I am a Tech-driven Loyalty, CRM, and Marketing Leader with 16+ years of experience…

Experience

Customer Loyalty Manager
Shoppers Stop
Jul 2022 — Present · Mumbai, IN

Skills

Advertising
Sourcing
Talent Acquisition
Retail
Recruiting
Marketing Management
Marketing Research
Key Account Development
Management
Visual Merchandising
Inventory Management
Training
Business Development
Crm
Services Marketing
Team Leadership
Market Research
Store Management
Distributed Team Management
Product Marketing
Merchandising
Team Management
Customer Relationship Management (Crm)
Leadership
Employee Relations
Brand Management
Customer Service

Contact information

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Work email
•••••@shoppersstop.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Shoppers Stop

Retail · 12K employees · Mumbai, Maharashtra, India

Shoppers Stop is one of the pioneers of modern retailing in India. Launched in 1991, Shoppers Stop was the first department store in the country that revolutionized the way modern India shopped. Today, with 81 stores across 37 cities and a growing online presence at www.shoppersstop.com, Shoppers Stop is one of India’s largest and most respected fashion retailers. We are the only Indian retailer with a distinct bridge-to-luxury positioning. Shoppers Stop offers more than 400 of the finest international and national brands across categories. International brands such as CK Jeans, Tommy Hilfiger, Gas, United Colors of Benetton, French Connection, Vero Moda, ONLY, Jack & Jones, Kenneth Cole etc. line our shelves. Moreover, we have exclusive and non-exclusive retail arrangements with a host of international brands such as Estée Lauder Group (Including Estée Laude, M.A.C, Clinique, Bobbi Brown), Spanish fashion brand Desigual, Bay Island and many more. Shoppers Stop also has a very strong private brand portfolio which, along with our array of exclusive brands, comprises almost 15% of the overall merchandise mix. These iconic private brands are - Stop, Kashish, Life, Haute Curry and Vettorio Fratini. To engage and delight our many loyal customers, Shoppers Stop has designed the award winning Loyalty Programme ‘First Citizen’. Shoppers Stop is the only Indian member of IGDS (Intercontinental Group of Departmental stores) along with 29 other International Department Stores from all over the world.

shoppersstop.com

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