Rahul Koul

About Rahul Koul

Influential Practice Leader driving transformation and innovation through AI-based…

Experience

1. Senior Program Manager

   TELUS Digital

   Jan 2018 — Present · IN

   A passionate advocate for engineering excellence, quality, and customer success, with a consistent focus on staying at the forefront of IT transformation and emerging technologies like AI.Certified SAFe 5 & CSM Program Manager, leading a team of 350+ testing professionals.Proven ability to drive large-scale enterprise change and transformation initiatives, incorporating organizational and behavioral change management.Successfully established robust delivery operations to meet strategic business goals, including the setup of a Global Managed Services Testing & Quality Operations covering Manual, Test Automation, and Performance Testing.Managed testing teams of 300+ members across global locations (Onsite–Offshore–Nearshore–Vendor) for both service and product-based companies, including Global Captives and Shared Services organizations.Extensive expertise across the Test Delivery Lifecycle—from requirements gathering, risk analysis, planning, scheduling, cost estimation, and execution (Automation, Regression, UAT) to quality audits and compliance.Accountable for compensation planning, budgeting, performance coaching, and career framework development, contributing to overall capability growth and talent development.Built and sustained training initiatives to keep engineering teams aligned with evolving tools and industry trends.Partnered with Sales teams to scope client requirements, advise on best practices, and align technology and solutions with business objectives.Experienced in defining standards for Centers of Excellence (CoEs) and leading product improvement efforts aligned with evolving QA/QE practice models.

Skills

• Bugzilla
• Jira
• Test Management
• Manual Testing
• Html
• Web Testing
• Test Planning
• Software Project Management
• Selenium
• Sdlc
• Test Cases
• Functional Testing
• User Acceptance Testing
• Hp Quicktest Professional (Qtp)
• Microsoft Sql Server
• Software Quality Assurance
• Black Box Testing
• System Testing
• Hp Qtp
• Testing
• Performance Testing
• Java
• Integration Testing
• Iseb
• Software Development Life Cycle (Sdlc)
• Qtp
• Agile Testing
• Test Automation
• Agile Methodologies
• Sql
• Quality Center
• Unix
• Test Strategy
• Quality Assurance
• Requirements Analysis
• Regression Testing
• Defect Tracking
• Test Execution
• Hp Quality Center