Rahul Kaushik
Lead UK Dispute Analyst at American Express
- Role
- Lead Analyst- Uk Dispute at American Express
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rahul Kaushik
As an individual, I am Passionate and diligent in my work. When one is enthusiastic about their job, their hard work yields the best results.The key to success in any endeavor that one sets their mind to is to align them to our future plans and make consistent strides toward our goals.In a work environment, I believe in innovation, testing new ideas, and coming up with feasible solutions to all broadly relevant problems. I strive for excellence in every project that I undertake. However, I also believe in embracing the lessons learned from failure. I do not hesitate to stand up, try again, and continue to polish my skills.
Experience
Lead Analyst- Uk Dispute
Jul 2021 — Present · Gurugram, IN
Key Responsibilities:Handle merchant escalation and payment reconciliation.Have added responsibilities of responding to email queries raised by merchant and Internal stakeholders such as GMNS.In addition I am responsible for providing excellent services with suitable resolution for merchant escalations.I also have an added responsibility of mentoring new joiners in the team while they are on calls or stuck in tricky situation.
Education
National School of Open Learning
High School Diploma
2011
Manav Rachna Educational Institutions
Bachelor of Business Administration - BBA, Business Administration, Management and Operations
2013 — 2016
Manav Rachna Educational Institutions
Master of Business Administration - MBA, International business and Marketing
2016 — 2018
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