Rahul Jakhotia

Operations & Logistics Assistant @Usc Information Technology Services Its

Los Angeles, CA, US

Supported day-to-day operations within ITS, assisting with inventory management, shipping/receiving, and classroom technology support for 300+ university classrooms. • Collaborated with full-time staff and student teams to ensure smooth asset tracking, equipment setup, and warehouse operations across two USC campuses. • Assisted in documenting and maintaining technical knowledge, checklists, and process workflows, improving team efficiency and onboarding for new student workers. • Provided customer service support by responding to faculty and staff equipment requests, coordinating timely deliveries, and resolving classroom technology issues. • Gained hands-on experience in logistics, project coordination, and IT operations, while developing teamwork, problem-solving, and process improvement skills.