Rahul Goyal
Asst General Manager at Vodafone Idea Limited
- Role
- Asst General Manager at Vodafone Idea Limited
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Rahul Goyal
A Process oriented professional with an attitude to implement & execute business requirements.\"Worked With Escotel Mobile Dec 1998 to Dec 2002Worked with HFCL Infotel Dec 2002 to Aug 2004Worked with Bharti Aug 2004 to Aug 2011Worked with Reliance Comm Aug 2011 to Mar 2012.Worked with MVL Telecom Limited April 2012 to Sep 2012Currently working in Tata Teleservices Ltd from Sep 2012 to till DateSpecialties: Collection & RetentionZonal OperationsRoll Out New Activation Process as per TRAISales & distributionRetail ExpTeam ManagementChannel ManagementCustomer life cycle ManagementCustomer ServicesBad debtsHandling Retention process for North & East India at Corporate Office.
Experience
Asst General Manager
Jan 2016 — Present · Madhya Pradesh, IN
Collection & Retention Head
Education
Amity Business School
MBA, Marketing
2006 — 2008
Chaudhary Charan Singh University
M.com, Commerce
1994 — 1996
Skills
- Distributors
- Direct Sales
- Strategy
- Channel Partners
- Sales
- Key Account Management
- Team Management
- Management
- Partner Management
- Billing
- Crm
- Leadership
- Telecommunications
- Business Development
- Vendor Management
- Service Operations
- Competitive Analysis
- Customer Experience
- Corporate Relationship Management,Document Compliance,Service Provisioing,
- Training
- Customer Satisfaction
- Customer Lifecycle Management,Collections,Retentions,Churn,Bad Debts,Complaints
- Sales Operations
- Customer Retention
- Sales Management
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