Rahul Dudeja
Deputy General Manager @Tata Tele Business Services
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WORK HISTORY
Deputy General Manager @Tata Tele Business Services
EDUCATION
St. Xavier's College, Ranchi
Bachelor of Commerce (BCom), Accounts
SKILLS
ABOUT RAHUL DUDEJA
As a seasoned Sales and Service leader with over 20 years of experience, I have a proven track record of driving revenue growth and operational excellence in the telecommunications, Hospitality industry in both B2B and B2C segment. I have successfully led teams to achieve sales targets, manage customer relationships, and optimize business processes. My expertise includes lead generation, digital inquiry transformation, cross-selling, upselling, and quality assurance. I am also skilled in creating and executing effective sales strategies, managing trainer performance, and developing manager development plans. Additionally, I have a strong background in contact center operations, where I drove operating efficiencies, managed customer experience, and implemented process improvements. I hold certifications in cloud computing, Microsoft 365, and Microsoft Cloud Fundamentals, demonstrating my commitment to continuous learning and staying ahead of industry trends.
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