Rahul Desai

About Rahul Desai

With over 17 years of industry experience, Rahul has built a successful career spanning across Operations Leadership, Project Management, Business Transformation, and Client Relationship Management. Over the years, Rahul has led significant transformation initiatives across sectors such as FMCG, Pharma, Life Sciences, and Retail, delivering high-impact projects that drive operational excellence and business growth. Previously, Rahul has successfully led multiple operational hubs, including managing the large-scale transformation of NielsenIQ’s Pune HUB. Before that, he played key roles in leading client-facing teams, optimizing business processes, and implementing Agile methodologies at organizations like Indegene, ANSR Source, and Genpact. Rahul\'s ability to navigate complex business challenges, foster strong client relationships, and lead teams across multiple geographies sets him apart as a seasoned leader. Currently, Rahul leads Operations for North America at NielsenIQ, overseeing strategic transformation initiatives and optimizing business performance across the CPG, and Retail sectors. Rahul serves as the Operations Leader for North America at NielsenIQ, overseeing end-to-end core operations, client solutions, and project management for the US and Canada markets. He is responsible for building, scaling, and leading state-of-the-art Nielsen Centres of Excellence, driving operational excellence and platform convergence. Rahul ensures optimal resource allocation by implementing cost-effective strategies and work efficiencies, with a focus on transforming operations in the Retail and Consumer Panel Management business. His leadership is central to enhancing service delivery, driving process innovation, and ensuring sustainable growth across key accounts. Specializes in: Business Transformation • Operations Leadership • Project Management • Agile Methodologies • Process Improvement • Client Relationship Management • Strategic Planning • Team Leadership • Change Management

Experience

1. Operations Leader -business Insights & Analytics

   NielsenIQ

   Apr 2024 — Present · Pune, IN

   Leading the Governance enablement team for Pune Hub with multiple verticals Automation, L&D, PROCESS EXCELLENCE, QA, Instructional design

Education

• The Forbes Academy

  Schooling

  1990 — 2000

• Intech IBM Bangalore University

  Master of Business Administration - MBA, Finance and Marketing

  2006 — 2008

• BBA

  Bachelor’s Degree, Finance, General

  2003 — 2006

• Intech Instt.Of Business Mgt

  MBA, Marketing & Finance

  2006 — 2008

• Intech Instt.Of Business Mgt

  Master of Business Administration, Marketing/Marketing Management, General

• Intech

  Master of Business Administration, Marketing