Rahul Das

System Engineer @TCS || ITSM || Windows Administration || Microsoft Azure || Intune Application Deployment/Assignment || O365 || Exchange Admin || ex - HCL Tech | ex - Concentrix

Role: System Engineer at Tata Consultancy Services
Location: Kolkata, WB, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Rahul Das

I am an IT professional with 5+ years of experience in Technical Support, Windows…

Experience

System Engineer
Tata Consultancy Services
Feb 2025 — Present · Kolkata, IN
L2/L3 Technical Support Engineer | Tata Consultancy Services (TCS)Client: EndeavorCurrently working as part of the Remote Desktop Services (RDS) team, I provide L2/L3 technical support to Endeavor — a global leader in sports and entertainment, encompassing divisions such as TKO Group Holdings (UFC, WWE), IMG, and WME.In this role, I deliver remote IT support using TeamViewer, addressing day-to-day technical issues for a large, diverse user base operating across both Windows and macOS platforms. My responsibilities include troubleshooting and resolving incidents within defined SLAs, ensuring business continuity and high user satisfaction.I work extensively with various ITIL-based tools and admin centers, including:• Microsoft 365 Admin Center• Intune Admin Center• Exchange Admin Center• Azure Admin Center• jamF• Mimecast• Ziro• SophosThis role requires both technical expertise and a strong customer service focus to support the dynamic needs of users in a fast-paced, global environment.

Education

Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT
B.Tech, Electronics and communication engineering
Mitra Institution
Secondary examination
Mitra Institution
Higher secondary, Science
2015 — 2016

Contact information

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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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About Rahul Das

Experience

System Engineer

Education

Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT

Mitra Institution

Mitra Institution

Find verified contacts for anyone on LinkedIn