Rahul Das
professional with 17+ years of experience with an entrepreneurial mind set and a startup spirit with hands on managing BPO operations.
- Role
- Director of Operations at TP
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rahul Das
Operations Leader with two decades of experience in BPO service delivery. SME in RAAS…
Experience
Director of Operations
Apr 2022 — Present · Gurugram, IN
Currently managing 5 accounts with a span of across PAN India with gross revenue at INR 370MM delivering at 8%+ EBIT with SLA met rate of 98%.
Education
Sambalpur University
Bachelor of Commerce (B.Com.), Business/Commerce, General
2000 — 2003
Skills
- People Management
- Strategy
- Six Sigma
- Sales
- Resource Management
- Performance Management
- Continuous Improvement
- Process Management
- Process Modeling
- Process Transitioning
- Staffing Plans
- Manage Inventory
- Vendor Management
- Knowledge Management
- Customer Service
- Business Intelligence
- Employee Engagement
- Waste Reduction
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