Rahul Chechare
Manager || Customer Quality || Bajaj Auto || Electric Vehicles || New Model Quality System monitoring || Quality issues coordination between R&D, Manufacturing and Service || 11 years of experience
- Role
- Quality Assurance Manager at Bajaj Auto Ltd
- Location
- Aurangabad, MH, IN
- LinkedIn followers
- 500 followers
About Rahul Chechare
WHO AM I : A dynamic Customer Quality Manager with a proven history of leading Quality improvement drive for Bajaj Auto Limited. Transformative change agent, leveraging innovative mindset to deliver measurable results via coordination among various department of organization to address the issues holistically. Experience of designing and executing strategies for both Direct and Indirect resolution of complex customer complaints. Experience of preparing & presenting Quality overview to senior management.WHAT SETS ME APART: Ability to work on cross functional teams, lead people from different cultures & background and deliver objectives helping organization to reach its objectives. Experience across different profiles of customer issues handling with blend of Strategy & Execution. Leverages Digital & Innovative approach to simplify problems & implement cross-functional solutions Experience of leading Large (>10 members) as well as small \"Focused\" teams. Aptitude of leading group of people in uncertainty, conceptualize solutions and build roadmap to reach objectives Product Ownership mindset with setting correct sorting and prioritising the customer quality issues.A FEW OF MY KEY ACHIEVEMENTS: Within 9 years of experiencePresents \"Customer Quality overview\" on monthly basis to senior management. Delivered > 100 lakh in savings in Warranty cost enabled using holistic approach in solving Customer Quality issues over three years (2021~ 2023), receiving top level employee recognition on yearly basis. Worked on improving operational efficiencies and reaching Customer Quality objectives, setting benchmarks for other division for emulate, Priority setting, action generation, action implementation, data generation etc. Helping team members and catapult their development to next level.LEADERSHIP COMPETENCIES: • Holistic Customer Quality issues resolution • Cross-Functional Leadership • Data Analytics • Digital • Change Management • Project • Continuous Improvement • Vendor Audits • Field Visits • Inter personal skills • Monitoring • Customer centric Mindset VisionEmail: r••••••••@gmail.com Mobile:+91••••••••81
Experience
Quality Assurance Manager
Jul 2014 — Present
Quality Improvement Drive:• Participate and work with cross functional teams (supplier quality, process, R&D) for Issue Resolution & recurrence prevention through structured root cause analysis• Ensure updates for periodic review along with senior management in forums like Quality Review Meetings2 Customer satisfaction surveys for respective aggregate:• Detailed analysis & Participate & facilitate cross-functional teams for major JDP IQS issues resolution field surveys for aggregates.• Periodic reviews with JDP CFTs for early resolution.• Plan customer visits to understand field problems.3. Field Actions for Critical Issues:• Analyse & identify root cause along with action plan along with CFTs• Action implementation along with Customer care.4. New Product Launches:• Review daily claims under QRT• Attend live failures cases with CFT & early action generation• Ensure timely closure of FACs & closure of recall & retro fitment activities within stipulated timeframe.
Education
Government College of Engineering Karad
Bachelor of Engineering - BE
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