Rahul Chauhan
Customer Sales & Operations Leader | Driving 8+ figures Revenue | AI-Powered Growth | B2B Partnerships | Digital Transformation |10+ Yrs Driving Growth & Key Account Management
- Role
- Sales and Operations Manager at Luxury Escapes
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rahul Chauhan
Senior Sales & Operations Leader with 10+ years driving B2B2C revenue growth and operational excellence across Asia, Middle East, and Australia.Managed ₹3 Cr+ monthly revenue, optimizing sales funnels and partner performance.Expertise in Key Account Management, Revenue Operations (RevOps), CRM automation, and AI-driven analytics (Salesforce, Genesys, Power BI, Tableau, Google Analytics).Led cross-functional teams of 18+, mentoring talent and building high-performance cultures.Delivered strategic initiatives including:Abandoned cart reduction: 82% → 16%Revenue protection: Safeguarded $230K+Margin Max project: Achieved $137K+ savingsSkilled in process optimization, forecasting, budgeting, campaign execution, and fraud prevention.Proven ability to integrate technology with operations, improving customer experience and partner engagement.Certified in Salesforce, Six Sigma Green Belt, Power BI, and Google Analytics, implementing data-driven solutions to maximize business outcomes.Passionate about leveraging analytics, technology, and strategic leadership to drive growth, operational efficiency, and long-term value.
Experience
Sales and Operations Manager
Jan 2018 — Present · Bengaluru, IN
Lead end-to-end Sales & Operations for B2B2C business, contributing 30–35% of company revenue (~₹3 Cr+ monthly).• Drive Key Account Management and partner growth through inventory planning, campaign execution, and strategic initiatives.• Implement AI-driven customer journey mapping, reducing abandoned cart rate from 82% → 16%.• Project Head for “Margin Max” initiative, optimizing supplier pricing and safeguarding $137K+ in costs.• Implemented Salesforce + Genesys integration, improving response SLAs and increasing customer retention by 58%.• Served as Finance QA & Revenue Protection Lead, preventing overpayments and securing $230K+ in FY 2024.• Led fraud detection and prevention initiatives, reducing revenue leakage and ensuring partner compliance.• Built and mentored a team of 18, enhancing productivity, engagement, and operational performance.• Optimized sales funnels, operational workflows, and reporting processes using Power BI, Tableau, and Google Analytics.• Collaborated with cross-functional teams to drive campaign strategy, partner satisfaction, and customer experience improvements.
Education
ICFAI Business School
Master of Business Administration - MBA, Business Administration and Management, General
SUNDER DEEP COLLEGE OF HOTEL MANAGEMENT, DASNA, GHAZIABAD
Bachelor of Technology, ENGINEERING
St. Mary's Convent Sr. Sec. School
Class XII
ICFAI Business School
Master of Business Administration, Business Administration and Management, General
Central Board of Secondary Education
Engineering Science
1995 — 2009
IBS Hyderabad
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
2013 — 2015
Central Board of Secondary Education
Bachelor's degree, Computer Science
Motivational Pathway
Bachelor of Technology (B.Tech.), Computer Engineering
2009 — 2013
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.