Rahul Arora
Banking Professional | 6 yrs in Retail & Corporate Banking | Expert in Loan & Risk Management, Customer Relations & Financial Operations | Open to Singapore | Dubai | International Opportunities
- Role
- Deputy Manager at HDFC Bank
- Location
- Jammu Tehsil, IN
- LinkedIn followers
- 500 followers
About Rahul Arora
At HDFC Bank, our team thrives on optimizing customer interactions and streamlining…
Experience
Deputy Manager
Sep 2023 — Present · Jammu, IN
Job Title: Deputy Manager Department: Retail Branch Banking | Sales | OperationsLocation: Jammu * Sales Management and Target Achievement:* To achieve and exceed sales targets for various banking products, including current accounts, savings accounts, loans, investments, and third-party products insurance, mutual funds* Develop and implement sales strategies and initiatives to drive business growth within the branch.* Ensure optimal market coverage and identify opportunities to increase the bank\'s customer base and market.* Foster a positive and collaborative work environment.* Customer Relationship Management:* Ensure a high level of customer service and satisfaction within the branch.* Handle escalated customer issues and complaints effectively.* Promote and build strong relationships with key customers.* Understand customer needs and identify opportunities to cross-sell and up-sell relevant banking products and services.* Operational Efficiency and Compliance:* Ensure that all sales activities and processes comply with the bank\'s policies, procedures, and regulatory guidelines (e.g, KYC, AML).* Monitor sales reports and analyze performance data to identify trends and areas for improvement.* Collaborate with branch operations staff to ensure smooth customer onboarding and service delivery.* Business Development and Networking:* Identify and develop new business opportunities through local networking and outreach activities.* Build relationships with local businesses and communities to generate leads.* Stay updated on market trends, competitor activities, and new banking products.* Compliance with regulatory and bank guidelines.Keep in mind that specific requirements and responsibilities may vary depending on the specific branch, the size of the team, and the overall strategic focus of HDFC Bank at that time. Always refer to the official job posting for the most accurate and up-to-date information.
Education
DOGRA DEGREE COLLEGE
Bachelor of Commerce - BCom
2019 — 2022
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