Rahul Agarwal

Deputy Manager Business Analysis @Midland Credit Management

IN

Led 2025 budgeting, forecasting $175.5M in collections and aligning call center headcount using liquidation curves and a 7% performance stretch, resulting in 8 additional agents to meet targets.2. Streamlined monthly BAU reporting across 10+ key financial KPIs, enabling early variance detection and maintaining budget compliance within a 2% threshold.3. Developed an interactive Power BI dashboard to visualize cash liquidation trends and purchase activity, driving faster, data-informed decisions.4. Created agent-level break rate insights, leading to a 4–5% reduction in break rates by identifying risk patterns and guiding stakeholder interventions.

National Institute of Technology Warangal

Bachelor's degree