Rahoul Das

Head of Managed Services @ETHAN

Melbourne, AU
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 — Present

Head of Managed Services @ETHAN

Melbourne, AU

Leading the operational backbone of Ethan’s Managed Services business, accountable for end-to-end client delivery across infrastructure, networks, cyber, cloud, and end-user experience. I own service performance, cost efficiency, and scalability — ensuring delivery is predictable, measurable, and commercially sound.Beyond day-to-day operations, I partner closely with sales to shape solutions that win and scale, and lead the AI-driven transformation of our services — embedding automation, data, and intelligent platforms to improve margins, resilience, and customer outcomes.

EDUCATION

2015

Leadership Management Australia

The Performance Edge

2001

Swinburne University of Technology

Bachelor of Business

2020

University of Cambridge

Communicating for Influence and Impact

SKILLS

Cloud ComputingDisaster RecoveryVmware EsxPre-SalesCitrixService DeliveryTechnical SupportUnified CommunicationsManaged ServicesVirtualizationWanSolution ArchitectureVmwareActive DirectoryWindows ServerProject ManagementCisco UcsData CenterCisco TechnologiesCisco TelepresenceCisco Call ManagerMicrosoft ExchangeCitrix MetaframeSystem DeploymentServersItilTeam LeadershipOutsourcing

ABOUT RAHOUL DAS

IT services leader with 20 years’ experience helping teams and clients cut through complexity. I’ve worked across service delivery, design, and strategy — building high-performing teams and driving modern, outcome-focused service models. I’m passionate about leadership, customer service, and making change stick, the kind that actually improves how people work

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Rahoul Das — Head of Managed Services at ETHAN in Melbourne, AU | Unifers