Rahmathunnisah
Technical Support at Xylem Learning
- Role
- Technical Support Associate at XYLEM LEARNING
- Location
- Kozhikode, IN
- LinkedIn followers
- 500 followers
About Rahmathunnisah
Curious, adaptable, and passionate about learning! With experience in technical support…
Experience
Technical Support Associate
Mar 2025 — Present · Kozhikode, IN
Provided technical assistance to students and educators using the Xylem Learning platform.Handled customer queries through chat, calls ensuring quick resolution.Assisted in troubleshooting login issues, app navigation.Coordinated with internal teams to escalate and resolve complex technical problems.Delivered clear guidance and training to users for smooth adoption of the platform.Ensured customer satisfaction by providing prompt and professional support.
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