Rahim Khanani
Head, Genai Innovation Hub @Assent
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WORK HISTORY
Head, Genai Innovation Hub @Assent
Built Assent’s CX GenAI Hub to scale AI solutions across a org. Shipped 11+ use cases (churn detection, onboarding, exec insights), saving 10+ hours/FTE/week and boosting adoption 30%. Launched governance, training, and playbooks to industrialize AI and earned CEO recognition.
EDUCATION
George Brown Polytechnic
Introduction to Project Management
University of Toronto
B.Com, Accounting Specialist
University of Toronto
Master's Degree, Sustainability Management
SKILLS
ABOUT RAHIM KHANANI
GenAI and CX leader with enterprise-scale impact. Built Assent’s CX GenAI Hub and shipped 11+ AI solutions across churn detection, onboarding, and automation - saving 10+ hrs/FTE/week and boosting adoption by 30%. Trusted advisor to Fortune 500 leaders, turning strategic priorities into operational outcomes and measurable impact.
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