Rahim Mohammed
- Role
- Services Project Program Management Advisor at Dell Technologies
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Rahim Mohammed
I am a passionate Customer-driven Project Manager with the aim to be the \"best help…
Experience
Services Project Program Management Advisor
Jun 2019 — Present
Customer focused project management to deliver Compute, Networking, Storage and Data Protection Solutions – managed 598 projects with a $2.04 mn USD Services revenue to support product revenues of $53 mn USD. Demonstrate daily behaviors of cross functional collaboration, negotiation, customer escalation management and product / technology awareness; resource management, proactive risk management, project financials schedule and budget tracking, holding project teams including customers & partners accountable respectfully to achieve successful project delivery. Lead peer improvement initiatives namely PMP® Study Groups, Tools awareness, First Customer Contact Analysis & Refresher, Lightspeed Analytics. Assisted Senior Leadership with data consolidation, analysis and presented for Quarterly Business Reviews, Time To Value Analysis, PowerStore product backlog Analysis. Customer wins- Dedicated PM for Large healthcare customer fast-tracked 22 projects during Covid to scale chain of hospitals infrastructure to support patient influx; Led Data Migration efforts of 15 PB for a Medical School as part of Get-Well transformations with ELT level visibility, Represented Services during customer and partner engagement to assist resolving site outage and downtime; Led a unique customer use case of cloud tiering data availability issue by developing a new procedure with Engineering; Led a Program for a large Enterprise Data Protection Solution to achieve Restore speed SLAs of 11 TB per hour (Data Domain to PowerMax ) Customer business demographics supported: Healthcare, Medical Schools, Educational Institutions, Energy sector, County governments, Partner / Solutions Providers, Financial Institutions, Utilities. IDPA, PowerScale, Data Domain & Avamar (On-Prem & Cloud on Azure & AWS), ECS, Switches, PowerEdge, Azure Stack Hub, PowerStore, Unity, Connectrix, Apex Backup Services, Cyber Recovery CyberSense, ProtectPoint, Secure Connect Gateway, Cloud Tiering, Data Migrations.
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