Rahil Serasiya
Senior Technical Support Specialist @OpenText
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WORK HISTORY
Senior Technical Support Specialist @OpenText
Waterloo, ON, CA
EDUCATION
Conestoga College
Post Graduate Certificate
Conestoga College
Post Graduate Certificate
Modern Education Society's Nowrosjee Wadia College Arts, Science, Pune 01
HSC
PARUL INSTITUTE OF ENGG. AND TECH., LIMDA, VAGHODIA 037
Bachelor of Engineering
ABOUT RAHIL SERASIYA
I\'m a results-driven Technical Support Specialist and Database Analyst with over three years of experience supporting mission critical systems and delivering data-driven solutions. At Cognizant, I supported multi-layered architecture for the National Stock Exchange (NSE), implemented disaster recovery, and ensured system stability under pressure. I have hands-on experience with monitoring tools like Geneos and Dynatrace, focusing not just on issue detection but also on proactive optimization. Known for my analytical mindset, clear communication, and collaborative approach, I’m passionate about solving problems, improving systems, and contributing to impactful tech solutions.
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