Raheem Haskins
Administrative Services Assistant at Lowe\'s Companies, Inc.
- Role
- Billing Specialist at Spectrum at Spectrum
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
Billing Specialist at Spectrum
Feb 2021 — Present · Charlotte, NC, US
Receive over 50 incoming calls per shift with 95%resolution rate. Establish and maintain rapport with customer whileuncovering needs, answering questions and providingfeedback. Gather and verify customer information. Assess accounts to research and resolve billingdiscrepancies. Collaborate with management to develop variousmethods of positive and effective communication withcustomers. Provide excellent customer service and timely responsesto enhance customer satisfaction.
Skills
- Salesforce.com
- Audio Engineering
- Retail
- Management
- Product Marketing
- Social Networking
- Social Media
- Production Assistance
- Public Speaking
- Team Leadership
- Windows
- Ibm Iseries
- Marketing
- Outlook
- Customer Satisfaction
- Leadership
- Mac
- Sound Reinforcement
- Networking
- Strategic Planning
- Theatrical Production
- Customer Service
- Camera Operating
- Event Management
- Access
- Promotions
- Volunteering
- Stage Rigging
- Iphone
- Studio Recording
- Insurance
- As400
- Microsoft Office
- Sales
- Call Centers
- On-Air Announcing
- Street Marketing
- Recording
- Technical Support
- Business Analysis
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