Raheem Stroude-McLean

Delivery Consultant @PA Consulting

London, GB

Key Responsibilities: • Stay Updated on Industry Trends: Track industry changes to proactively address client needs and adapt project strategies to stay competitive. • Drive Account Growth: Identify up-selling and cross-selling opportunities within client accounts to enhance value and strengthen relationships. • Build Lasting Client Relationships: Serve as the primary contact, maintaining trust and aligning with client goals through attentive, ongoing support. • Translate Client Needs into Projects: Understand client goals deeply and turn them into actionable, results-focused project plans. • Create Tailored Proposals: Develop proposals and project roadmaps that align with client objectives, demonstrating clear value within set timelines. • Manage Contracts & Deliverables: Oversee contract renewals and ensure all project deliverables meet both client expectations and business standards. • Resolve Issues Quickly: Address client concerns and project issues promptly to keep projects on track and maintain satisfaction. • Meet Retention & Project Targets: Hit key metrics for client retention and project success by delivering quality and value-aligned outcomes. • Oversee Budgets & Billing: Monitor project budgets and billing to ensure accuracy and transparency with clients. • Suggest Additional Solutions: Recommend products or services that could benefit clients, adding value and fostering growth. • Keep Clients Updated: Regularly update clients on project milestones and any changes, ensuring transparency and trust. • Collaborate Across Teams: Work with internal teams to ensure projects meet client needs and are delivered to the highest standards.

Graveney Secondary School

GCSE, Eleven, incuding English Language, Literature, Mathematics and the triple Sciences

Graveney Sixth Form

A-level, Philosophy, Psychology and Physiology.

University of Roehampton

MSc, Psychology

University of Hertfordshire

BA Hons, Business Management with Law